Website content is for review.
Images, descriptions, guides, and product notes help buyers compare options. They are not a final quotation, stock promise, or purchase contract.
Terms
Terms and Disclaimer
This website helps buyers explore lighting products, sourcing options, and quote requests. Product pages and guides are for review first; final order details need written confirmation.
Order details must be confirmed.
Price, quantity, finish, packaging, sample needs, delivery terms, and market requirements are reviewed before an order is treated as final.
Purchase links and quote requests are different.
Product links may suit simple purchases. Bulk, project, private-label, custom, and compliance-sensitive orders should start with a quote request.
Website information
Product descriptions, articles, images, and sourcing notes are provided for initial buyer review. They are not a final quotation, purchase contract, or confirmation of availability.
Product images and sample photos
Photos may show a product choice, finish, room setting, or sample reference. Final appearance can vary by material, finish, supplier, production batch, screen display, and agreed specification.
Quotes and product details
Prices, MOQ, lead time, materials, finish, packaging, certifications, and product availability are confirmed in writing based on the specific request, market, quantity, and order requirements.
Individual purchase links
Some products may use external purchase or payment links for simple individual orders. These links are separate from bulk supply, custom work, private-label packaging, and project quotation requests.
Payments and order commitment
No order is final until product details, pricing, quantity, payment terms, delivery terms, and any custom requirements are confirmed in writing by the relevant parties.
Shipping and delivery terms
Shipping method, delivery address, duties, taxes, insurance, carton handling, and delivery timing must be confirmed before purchase or quotation. International delivery needs market-specific review.
Samples
Samples are used to review product appearance, finish, size, packing, and practical details before bulk or project orders. Sample timing, cost, and shipping are confirmed case by case.
Custom, ODM, and private label
Custom lighting, design modification, private-label packaging, and tooling requests require review before quotation. Reference images should explain design intent and what should change.
Buyer files and references
When a buyer sends images, links, drawings, brand files, or room references, the buyer is responsible for having the right to share and use those materials for discussion.
Market requirements
Plug, voltage, label, document, certification, and compliance requirements depend on the target market and must be reviewed before they are treated as confirmed order details.
Changes, substitutions, and availability
If a product, finish, component, carton, or supplier option changes before order confirmation, the updated details should be reviewed before payment or production.
Order issues and returns
Return, replacement, repair, or refund handling depends on the order type, product condition, shipping route, supplier review, and the written terms agreed before purchase.
Contact
For questions about products, quotes, or these terms, contact Charles@aglaialighting.com.au.
Buyer questions
Before you treat a page as an order.
Is a product page a confirmed offer?
No. Product pages are for initial review. Price, quantity, finish, packaging, delivery details, and availability need written confirmation before an order is treated as final.
When should I request a quote instead of using a purchase link?
Use a quote request for bulk orders, custom lighting, private-label packaging, hotel or project supply, market-specific requirements, samples, or any order that needs review before payment.
How should reference images be used?
Reference images are used to explain design intent, size, finish, material, or room context. Custom and ODM work should be reviewed as a modified design, adaptation, or new development.
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